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Quality of Care: what our patients say

page

sixteen

London Bridge Hospital is proud of the quality of care and works hard to make each

London Bridge Hospital’s staff are dedicated to providing the best possible care.

*Based on the Patient Feedback Survey with a total of 2,742 respondents between January and December 2015.

These results were compiled by Howard Warwick Associates Ltd on behalf of London Bridge Hospital.

97.8%

said

‘EXCELLENT,

VERY GOOD OR GOOD’

.

97.9%

of our patients agreed

that they were

TREATED

WITH DIGNITY AND

RESPECT AT ALL TIMES

.

98.0%

of patients said they would

be

‘LIKELY’

or

‘EXTREMELY

LIKELY’

to recommend

London Bridge Hospital.

96.8%

rated the catering service

between

‘EXCELLENT,

VERY GOOD OR GOOD’

.

99.3%

rated the cleanliness of

patient rooms between

‘EXCELLENT, VERY

GOOD OR GOOD’

.

Quality of Care:

what