Podcasts
 

Our hotel services are delivered by fully trained, dedicated staff and backed by extensive, modern facilities. This means you can expect a high level of individual care and attention in a relaxing and restful environment during your visit.

We'll work hard to make your stay as comfortable as possible for both you and your visitors by providing the following:

  • Front of house
  • Catering
  • Portering
  • Housekeeping
  • Maintenance

Download our PDF brochure on Hotel Services or our Room Service Menu (Breakfast, Lunch, Dinner) for more detailed information.

Our promise is to ensure that your stay at London Bridge Hospital will be as comfortable as it can be before and after your medical treatment or operation. Our department managers are on hand to assist with any questions you may have regarding Hotel Services.  

We pride ourselves on our commitment to listening to and learning from our customers.  Please let us know when we have done well, so we can keep doing more of the same as well as letting us know where we can concentrate our efforts to improve. 

The Institute of Hospitality (formerly the Hotel and Catering International Management Association) has developed a global benchmarking process, known as Hospitality Assured, applicable to all business types who provide a hospitality element.

In 2008, the Hotel Services Team at the London Bridge Hospital have set themselves as an objective to achieve accreditation within this institute. During the course of the year, systems, documentation and training were examined, developed and improved to a point when assessment took place.

We, London Bridge Hospital, successfully achieved accreditation at our first assessment with a score of 66.8%, which is an outstanding achievement within the healthcare sector of the hospitality industry. With opportunity for improvement in some areas, we look forward to the challenge of addressing these as we now set our sights on re-accreditation in 2009 with an improved score.

Should you have any queries or would like further information, please contact the following:

Hotel Services & Operational Projects Manager
Sheila D'Abreu: 020 7234 2234

Deputy Hotel Services Manager
Andrew Dawson: 020 7234 2020

Estates Manager
Chris Sweeney: 020 7234 2004

Chef Manager
Andy Hay: 020 7234 2043

Housekeeping Manager
Janet Perry: 020 7234 2052