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Our hotel services are delivered by fully trained, dedicated staff and backed by extensive, modern facilities. This means you can expect a high level of individual care and attention in a relaxing and restful environment during your visit.

We'll work hard to make your stay as comfortable as possible for both you and your visitors by providing the following:

  • Front of house
  • Catering
  • Portering
  • Housekeeping
  • Maintenance

Download our PDF brochure on Hotel Services or our Room Service Menu (Breakfast, Lunch, Dinner) for more detailed information.

Our service promise to you is:

  • We're committed to a smooth and efficient service.
  • We will always prepare special meals to your request and cater for specific dietary requirements.
  • Snacks and beverages will be delivered to your room within 30 minutes of your request.
  • Your room will be cleaned and fresh linen provided every day.
  • Your room will be provided with a telephone for outside calls and assistance with your baggage is available at all times.

Should you have any queries or would like further information, please contact the following:

Hotel Services & Operational Projects Manager
Sheila D'Abreu: 020 7234 2234

Deputy Hotel Services Manager
Andrew Dawson: 020 7234 2020

Estates Manager
Chris Sweeney: 020 7234 2004

Housekeeping & Catering Manager
Richard Parsons: 020 7234 2052

 
 
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