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Hospital Culture

I have been, once again, very impressed with the hospital and its staff, but the main reason for my writing to you is that I am taken aback by the culture you have managed to create at the hospital. Indeed, everyone from the receptionists to surgeons are truly motivated, experts at their respective level and patient focussed.

I think this makes a big difference in terms of atmosphere and impact on the bottom line. The fact that you have achieved this on an industrial scale and in such a complex business as medicine is truly impressive.

Mr Calamaro