Recognising the professional service received
I wanted to personally recognise the very professional service I received for my AF Ablation procedure completed in June 2014.
Everyone in the hospital played a significant part in making me feel relaxed and impressed by the quality of the service, including:
- The porter, who carried my bags to the room and made me feel at home;
- The quality, friendliness and attentiveness of the nursing teams on the ward;
- The professionalism and detail of the team in the whole process of pre-admission advice and post treatment advice;
- The complete surgery team who made me feel so special and welcome and did a wonderful job of making me feel I was in the best care that was possible.
I am sure there are many more people in the team that I might not have me that equally do their job to such a high standard to help make a difference.