Our Hotel Services are delivered by our dedicated team of friendly, fully-qualified staff, within our extensive, modern facilities. As a patient at London Bridge Hospital, you can expect a high level of individual care and attention in a relaxing and restful environment during your visit.
We work hard to make your stay as comfortable as possible by providing the following:
To view our current inpatient menus, please see below:
We want to ensure that your stay at London Bridge Hospital is as comfortable as possible, both before and after your medical treatment or procedure. Our department managers are on hand to assist with any questions you may have regarding our Hotel Services.
We are committed to listening to and learning from our patients. We would appreciate it if you can let us know when we have done well, so that we can continue to do so; however, we also appreciate you letting us know where we can concentrate our efforts to improve.
The Institute of Hospitality (formerly the Hotel and Catering International Management Association) has developed a global benchmarking process, known as ‘Hospitality Assured’, which is applicable to all business types who provide a hospitality element. The Hotel Services Team at London Bridge Hospital has worked hard to achieve accreditation within this institute. In order to qualify, systems, documentation and training were examined, developed and improved, before an assessment took place.
London Bridge Hospital successfully achieved accreditation at our first assessment, with a score of 66.8%; this has since improved, with a score under the Service and Business Excellence of 73%* –an outstanding achievement within the healthcare sector of the hospitality industry.
Should you have any queries regarding our Hotel Services, or require further information, please download our Hotel Services leaflet. Alternatively, you can contact the following team members:
Hotel Services Manager | Mark Greene: 020 7234 2234
Front of House Manager | Paulo Silva: 020 7234 2020
Housekeeping Manager | Janet Perry: 020 7234 2052
Catering Manager | Paolo Merendoni: 020 7234 2043