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Insured Patients

Insured patients

If you have medical insurance (e.g. BUPA insurance), you will need to contact your insurer to get authorisation for any treatment you require and, in most cases, you will also require a referral letter from your GP. If you require any further advice or assistance, please call The Appointments Line on +44 (0)20 7234 2009.

If you have any questions or issues regarding your insurance, we recommend that you call The Appointments Line. They will be delighted to provide you with any advice or information you require, as well as an unbiased opinion as to the most appropriate specialist to see for your particular condition. This specialist may have consulting rooms at London Bridge Hospital, or practice at one of HCA’s other hospitals or at another London address.