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CONTENTS

1. BEFORE YOU COME IN

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• Pre-assessment

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• Online registration

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• Insurance and funding arrangements

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2. IMPORTANT INFORMATION

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• Instructions for your surgery

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• Nil by mouth

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3. YOUR ADMISSION

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• Patient identification

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• Allergies

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• Smartphone technology

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• What to wear

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• Personal belongings

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• Can I use my mobile?

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• Valuables

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• What to bring

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• Visitors

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4. DURING YOUR STAY

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• Getting ready for your operation or procedure

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• After your operation

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5. GOING HOME

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• Inpatients

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• Day-case patients

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• When you get home

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6. OTHER INFORMATION

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• Infection prevention and control

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• Hand washing

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• Recent illness or infection

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• Your environment

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• Patients requiring isolation precautions

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• Fire tests and drills

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• Your feedback

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• Getting here

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• Useful telephone numbers

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7. YOUR GUIDE TO REGISTRATION

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• HCA Hospital information

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• Payment and insurance

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