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For those of you who know us well, you

will be aware of how the GP Liaison

service can help you. However, for those

of you who may be unfamiliar with how

we work, our GP Liaison Team offers the

following support to our referring General

Practitioners:

London Bridge

Hospital’s GP

Liaison Team

GP Liaison Assistant Team

• A dedicated phone line, 020 7234 2009, open from 8.30am

– 5.30pm, Monday to Friday for you, your secretaries and

patients.

• A fast, efficient appointments service.We can deal with

both named and unnamed referrals (i.e. Dear Consultant

Cardiologist).

• A helpful, friendly team ready to deal with any questions that

you or your patients may have about the Hospital.

• A promise to help you and your patients as much as we can,

even if this means making an appointment with a competitor.

GP Liaison Officer Team

A GP Liaison Officer dedicated to your area offers the following:

• Organising educational events on areas of interest to primary

care.These can be both large scale and bespoke smaller scale.

• Keeping you in touch with the Hospital and any new

developments/services.

• A personal contact point at the Hospital for any issues

that may arise.

Your Feedback:

We are constantly striving to improve our service offering.

We would be delighted to hear from you with any ideas as

to how we could do this. Please feel free to contact your

GP Liaison Officer.

The Referral Process

through GP Liaison

*

Please note: To save you time, we only need the minimum

details when you contact us: the patient’s name, date of birth,

contact telephone number, the specialty to which you are

referring them and brief details of their condition.

Call the GP Liaison Team

on:

020 7234 2009

GP Liaison Team

NINETEEN

GP Liaison Team

Patient

attends GP

consultation

Referral

recommended

GPL call

patient for

availability

GPL liaise with

consultants’

secretaries

Call patient

to offer

appointment

=

Appointment

made

Ensure all

paperwork with

secretary prior to

appointment

If you wish, we

can inform you

when appointment

is confirmed

Phone call

from GP/Sec

to GPL*

GP directs

patient to

contact

GPL

Encrypted

email from

GP/Sec to

GPL

Fax from

GP/Sec to

GPL