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Hospital Updates

FIVE

Hospital Updates

In November 2014, the Endoscopy Department at London Bridge

Hospital underwent a rigorous assessment by the Joint Advisory

Group on GI Endoscopy (JAG) for endoscopy services.

JAG Accreditation

London Bridge Hospital

The JAG ensures the quality and safety of

patient care by defining and maintaining

standards by which endoscopy is practised.

Using the Global Rating Scale (GRS) the

JAG Accreditation assessment enables units

to be assessed on how well they provide

a patient-centred service. Created in 2004,

it is a quality improvement and assessment

tool for the gastrointestinal endoscopy

service. It measures across a number of

different criteria including quality, safety,

customer care, workforce and training.

The hospital successfully achieved JAG

Accreditation in February 2015, putting it

within the top 39% of private endoscopy

providers who hold the Accreditation in

the UK.

The report notes,“London Bridge Hospital’s

Endoscopy Service offers an excellent

patient-centred experience, providing

high quality care for UK and international

The London Radiotherapy Centre opened

its doors in September 2014 and has

already treated a number of patients who

live or work in London, the South East

and across the Home Counties.

The £7 million unit, based at Guy’s

Hospital, is phase one of a long-term

partnership between HCA International

and Guy’s and St Thomas’ NHS

FoundationTrust. The private centre is

the first of its kind in South East London

and provides convenient access to the

most advanced radiotherapy treatment.

It is equipped with the latest TrueBeam

machine, and remote planning and referral

pathways create a seamless experience

for both patients and their Consultants.

Meanwhile, phase two of this partnership

is already underway – with the

construction of a new £160 million

treatment centre at Guy’s Hospital next

to London Bridge railway station, which

will open to patients in 2016. HCA will

be building a private hospital on four

of the 12 floors of the new building,

which will treat a range of medical and

surgical conditions, as well as providing

a comprehensive cancer pathway.

Sarah Fisher, Chief Executive Officer

of HCA Joint Ventures, explains,

“The London Radiotherapy Centre was

designed with patients’ convenience in

mind. Firstly, there were no private patient

facilities like these in South East London

previously. Being able to have surgery,

patients, during a wide range of diagnostic

and therapeutic endoscopic procedures.

The workforce is highly competent and an

asset to the organisation. Patient feedback

supports an excellent caring experience,

and we highly commend the service on

achieving JAG Accreditation.”

Specific congratulations and remarks

on the Department included:

“Offering excellent information and

support systems for patients, supported

by positive patient feedback.”

“Excellent systems to monitor safety

and quality, includes

endoscopist key

performance

indicators and

sharing learning

through the

organisation.”

“Excellent nursing leadership of the

endoscopy unit. This leadership allows

the team to develop as a highly-

experienced and knowledgeable

workforce, supporting patients in a

caring environment.”

Phillip Deppeler, Endoscopy Manager,

comments:

“Having JAG Accreditation gives both

the patient and their GP the peace of

mind that London Bridge Hospital is

a well-led service with a clear focus

on high standards of safety, quality

and care. JAG Accreditation places the

patient’s experience at the centre of

care. The Department is very proud to

have achieved this Accreditation and

looks forward to constantly improving

on this great result.”

HCA and Guy’s and St Thomas’ join forces

chemotherapy and radiotherapy at the

same location is much more convenient

for already-anxious cancer patients.

“When the new centre is open, we will

be able to provide a range of services

across a variety of medical conditions.

We will focus on a comprehensive cancer

pathway, allowing us to cater for all cancer

patients’ needs under one roof.

“We are privileged to be working so

closely with Guy’s and St Thomas’ NHS

Foundation Trust, who have had the

strategic foresight to develop a major

new facility.

“We know from our experience

elsewhere that our private patient

services will generate substantial new

funds for the NHS.”

For more information, visit

www.londonradiotherapycentre.com.